Citizens Advice
Free, independent and confidential advice on your consumer rights, including energy and gas complaints.
- Helpline
- 0808 223 1133
- Website
- citizensadvice.org.uk
- Location
- England & Wales
Citizens Advice offers free, confidential guidance on consumer problems and can help you understand your rights and next steps.
How to make a complaint
- 1Get advice
Contact the Citizens Advice consumer helpline for free guidance on your issue.
- 2Prepare your complaint
They can help you understand your rights and how to complain effectively.
What you’ll need
- Details of the company and the problem
- Any correspondence
What people are saying
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