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If you’ve received a government funding letter from Consumer Rights CIC about improving your home’s EPC (Energy Performance Certificate) — you’re probably wondering if it’s legitimate. Yes, it is.

Consumer Rights, are a non-profit organisation that aids UK households in accessing free energy-saving upgrades through official government-backed schemes, like ECO4.

ECO4 and GBIS are part of a mandatory government target to help make UK homes energy efficient. Home upgrades are required to meet carbon reduction targets. It is fully funded and completely free to you. 

This funding is available for those who rent or own the property. The main aim is to lower carbon emissions and increase each home’s energy performance rating (EPC) to help lower fuel costs.

What Does the Government Funding Letter Mean?

That letter about government EPC funding is your chance to see if your home qualifies for free upgrades — like insulation, solar panels, or heating improvements — under the UK’s ECO4 scheme.

Here’s a quick look at what kind of improvements might be available:

  • Internal Wall Insulation 
  • Cavity Wall Insulation
  • Loft Insulation
  • Upgraded Boilers and First-Time Central Heating
  • Solar Panels
  • Other measures to improve your home’s EPC score

The EPC government letter is sent to households that could benefit most — often properties with lower energy efficiency or those where someone receives income-based benefits.

Why Did You Receive an EPC Government Funding Letter?

At Consumer Rights CIC we identify homes that might qualify for free energy-efficiency upgrades, and work with local authorities and approved installers to access this funding.

If you received a government funding letter about EPC improvements, your property likely fits the criteria — either due to its current EPC rating or location. These schemes are part of a wider national push to lower energy use and improve housing stock across the UK — especially as energy costs continue to rise.

Home upgrades are required to meet carbon reduction targets. It is fully funded and completely free to you. 

This funding is available for those who rent or own the property. The main aim is to lower carbon emissions and increase each home’s energy performance rating (EPC) to help lower fuel costs. If you have received a letter please call 0330 232 0192 with your reference number. – Please note this line is only open to callers with an active reference number.

Is This Really Free?

Yes — 100% free for eligible households.

There’s no catch, no hidden fees. If your home qualifies, everything from the property survey to installation is fully covered by ECO4 government funding.

And since Consumer Rights CIC is a non-profit, all income they receive goes back into helping more households access the same support.

What Should You Do If You Got an EPC Letter?

The letter will direct you to the eligibility checker, click here to be directed.

A higher EPC rating means your home is more energy-efficient — which usually means lower heating bills, better comfort, and even increased property value. For many households, the upgrades funded through government EPC schemes can make a huge long-term difference, both financially and environmentally.

People are skeptical about letters offering “free” anything. But this is one of those rare cases where it’s completely above board. The ECO4 scheme is a real UK government initiative, and Consumer Rights CIC are a trusted, non-profit partner in helping deliver it.

So if that EPC government funding letter is still sitting unopened on your kitchen table — it might be worth a second look. It could be the first step toward a warmer, more energy-efficient home — and real savings on your monthly bills.