Protect, Build, Change, Deliver is Ofgem’s new strategy for the next five years. The regulator sets out plans to protect consumers while maximising opportunities on the journey to a net zero energy system.
Five Priorities Shaping Ofgem’s Work
Ofgem has outlined five core priorities that will guide its actions as it accelerates the shift from gas to renewable energy sources:
- Shaping a retail market that works for consumers.
- Enabling infrastructure for net zero at pace.
- Establishing an efficient, fair and flexible energy system.
- Advancing decarbonisation through low-carbon energy and social schemes.
- Strengthening Ofgem as an organisation.
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Forward Work Programme
Alongside this long-term strategy, Ofgem has published a Forward Work Programme (FWP) for the year ahead. This details immediate actions while also setting the foundation for longer-term transformation. From 2026 onwards, the FWP will include updates on progress against strategic objectives, supported by new metrics to measure impact and success.
Building a New Energy System
Mark McAllister, Chair of Ofgem, explains:
“The challenge of building infrastructure at a rate unseen for decades is there for all to see. But so too are the opportunities and the benefits they could bring for customers across the UK. We all need to work together, in partnership, so everyone can benefit from a new energy system.”
The National Grid Electricity System Operator (ESO) forecasts that electricity demand could rise by more than 50% by 2035, as heating and transport increasingly move away from fossil fuels. This highlights the urgency of creating a clean, secure, and affordable energy system.
What This Means for Consumers
For households and businesses, Ofgem’s strategy aims to deliver:
- Fairer pricing by ensuring retail markets remain competitive and transparent.
- Greater protection for vulnerable customers during the transition.
- More reliable energy as investment in infrastructure expands capacity and resilience.
- Opportunities to benefit from net zero, whether through low-carbon schemes, smart technology, or more flexible tariffs.
Ofgem’s five-year vision marks a pivotal moment in the UK’s energy transition. The regulator is seeking not only to safeguard consumers but also to accelerate investment in renewables, infrastructure, and fairer markets. With electricity demand set to soar and the urgency of net zero growing, Ofgem’s ability to deliver on its Protect, Build, Change, Deliver framework will be key to ensuring that the shift to a greener future benefits everyone.
Don’t Forget
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