This page brings together seven of the biggest energy supplier support offers available right now. Whether you’re with British Gas, EDF, E.ON, OVO, Octopus, ScottishPower, or Utilita, there may be a scheme designed to help you. Let’s break it down.

British Gas Energy Support Fund

Support for Arrears and Energy Efficiency

British Gas offers financial support for customers experiencing hardship, including grants to clear arrears and help with long-term energy costs. The fund is open to both prepay and credit meter customers, and you don’t need to be receiving benefits to apply.
[Read the full guide →]

E.ON Next Energy Fund

Grants, Appliances, and Tailored Support

The E.ON Next Energy Fund provides support for customers in financial difficulty. This includes help paying off existing debt, access to energy-efficient appliances, and advice on keeping future bills manageable.
[Read the full guide →]

EDF Customer Support Fund

Debt Matching, Smart Tools, and Free Electricity

EDF’s Customer Support Fund helps reduce or clear arrears and includes additional perks like free weekend electricity and energy advice tools. Support is available for both credit and prepayment customers.
[Read the full guide →]

Octopus Energy Support

Flexible Payments and Real Human Help

Octopus offers a range of support, from interest-free repayment plans and emergency top-ups to Warm Home Discount applications. If you’re struggling, they encourage you to reach out early — there’s no penalty for asking for help.
[Read the full guide →]

OVO Energy’s Power Move

Save Energy, Get Rewarded

OVO’s Power Move rewards customers for shifting energy usage outside peak hours — with real bill credits and prize draws. The programme is available through the OVO app for smart meter users and includes extra support options for vulnerable households.
[Read the full guide →]

Utilita Energy Hubs

Local, Face-to-Face Energy Advice

Utilita’s Energy Hubs are walk-in centres where customers (and non-customers) can get personal advice, manage their accounts, and access community resources. Many Hubs also serve as warm spaces during winter.
[Read the full guide →]

ScottishPower Hardship Fund

Help with Energy Arrears and Payment Plans

ScottishPower’s Hardship Fund supports customers with overdue bills. If you’re on a low income or receiving certain benefits, you may qualify for a partial or full account credit to help you get back on track.
[Read the full guide →]

Need More Than Just Supplier Support?

If you’re a British Gas, EDF, E.ON Next, OVO, Octopus Energy, ScottishPower, or Utilita customer struggling with fuel poverty or high energy bills, use our eligibility checker to see if you qualify for free energy-saving home upgrades.

Government-backed schemes such as:

  • ECO4 (Energy Company Obligation) – Provides free insulation, heating system upgrades, or boiler replacements to improve your home’s efficiency and cut bills long-term.
  • GBIS (Great British Insulation Scheme) – Offers funding for loft, cavity wall, or roof insulation, especially if your home is hard to keep warm.

These schemes are designed to lower your energy costs for good, not just provide short-term relief. Check your eligibility today and find out what support your home could be entitled to.

One Last Thing

These supplier funds and schemes aren’t one-size-fits-all, but they are designed to help real people facing real challenges. Whether it’s clearing arrears, reducing your usage, or just getting advice without judgment, help is out there.

Explore your supplier’s options and take the first step toward getting the support you deserve.