In 2025, Universal Credit (UC) is undergoing a major transformation, impacting a significant portion of the UK population. As of January, over 7.5 million people rely on UC, making it important to understand these changes, whether you’re a recipient or supporting someone who is.
Who’s on Universal Credit Now?
Let’s begin with the basics. 7.5 million people are receiving Universal Credit as of early 2025.
Remarkably, 42% of these claimants are classified as having “no work requirements,” which indicates that they are not now obliged to look for work.
Many people in this group have health issues or are responsible for providing care.
Changes to Universal Credit in 2025
1. Adjustments to Payment Amounts
Starting April 2026, the standard allowance for Universal Credit will see an above-inflation increase. For a single person aged 25 or over, this means a rise from £92 per week in 2025/26 to £106 per week by 2029/30.
However, there’s a significant caveat:
- The health-related component for new claimants will be reduced from £97 to £50 per week in 2026/27 and then frozen at that level until 2029/30.
- This adjustment is expected to result in an average annual loss of £500 for 2.25 million families currently receiving the health element
2. Phasing Out the Work Capability Assessment
By 2028, the Work Capability Assessment (WCA), which determines eligibility for the health component of UC, will be abolished. Instead, assessments will align with the Personal Independence Payment (PIP) criteria, focusing on daily living impacts rather than work capacity.
3. Introducing the ‘Right to Try’ Work
A new principle is being established: the ‘right to try’ work. This means that individuals attempting employment won’t face immediate reassessment or risk losing their benefits if the job doesn’t work out.
Additional Noteworthy Updates
- Transition from Tax Credits: By April 5, 2025, tax credits will be fully replaced by Universal Credit. Affected individuals are receiving ‘migration notices’ and are encouraged to respond promptly to ensure continued support.
- End of Household Support Fund: The Household Support Fund, which has provided assistance with essentials like food and energy, concluded on March 31, 2025.
- Expansion of Free Childcare: Starting September 2025, parents of children aged 9 months and older will be eligible for 30 hours of free childcare per week.
Also Read: Cost of Living Payments 2025
Implications and Considerations
These changes aim to streamline the benefits system and encourage employment. However, they also raise concerns:
- Financial Impact: The reduction in the health component could significantly affect those with disabilities or long-term health conditions.
- Assessment Changes: While the shift from WCA to PIP criteria may simplify processes for some, it could also lead to challenges for others in demonstrating their eligibility.
- Employment Encouragement: The ‘right to try’ initiative seeks to reduce the fear of losing benefits when attempting work, potentially increasing employment rates among claimants.
People Also Asked
What is the main change to Universal Credit payments in 2025?
While the standard allowance is increasing above inflation starting April 2026, the health-related component for new claimants will be significantly reduced from £97 to £50 per week by 2026/27, and frozen until 2029/30.
How many people are currently receiving Universal Credit?
As of early 2025, over 7.5 million people are receiving Universal Credit in the UK.
What does it mean to have 'no work requirements' under Universal Credit?
About 42% of claimants are classified as having no work requirements, typically due to health conditions, disabilities, or caregiving responsibilities.
What is replacing the Work Capability Assessment (WCA)?
By 2028, the WCA will be phased out and replaced with assessments based on Personal Independence Payment (PIP)criteria, which focus more on daily living needs than work capability.
How will the changes to the health component affect current claimants?
Families currently receiving the health element may lose an average of £500 per year due to the reduced rate for new claimants.
What is the 'right to try' work initiative?
This new principle allows claimants to try out work without the fear of losing benefits. If the job doesn’t work out, they won’t face immediate reassessments or penalties.
What’s happening to tax credits in 2025?
Since April 5, 2025, all tax credits have been replaced by Universal Credit. People are being sent ‘migration notices’ and must respond to maintain their benefits.
Is the Household Support Fund still available?
No. The Household Support Fund ended on March 31, 2025, which may affect those relying on it for help with essentials like food and energy.
What new childcare support is being introduced?
From September 2025, parents of children aged 9 months and older will be eligible for 30 hours of free childcare per week, greatly expanding support for working families.
Support Available:
Universal Credit Helpline (England, Scotland & Wales)
- Telephone: 0800 328 5644
- Textphone: 0800 328 1344
- Relay UK: Dial 18001 then 0800 328 5644
- Welsh language: 0800 328 1744
- British Sign Language (BSL) video relay service: Available for computer users
- Opening hours: Monday to Friday, 8am to 6pm
These lines are free to call and are suitable for general enquiries, assistance with claims, reporting changes, and more.
Northern Ireland Residents
If you’re in Northern Ireland, contact the Universal Credit Service Centre:
- Telephone: 0800 012 1331
- Textphone: 0800 012 1441
- Opening hours: Monday to Friday, 9am to 4pm
For the most current and authoritative information on government assistance in 2025, consult the following official sources:
- Main Cost of Living Hub
- Cold Weather Payment Information
- Warm Home Discount Scheme (Ofgem)
- Household Support Fund by Council
- Contact DWP for Payment Queries
ECO4 Support Available:
- Department for Business, Energy & Industrial Strategy – Energy Company Obligation
- Ofgem – Energy Company Obligation (ECO4) Guidance: Delivery V1.1
- Ofgem – Energy Company Obligation (ECO)
- UK Government – Help from your energy supplier: the Energy Company Obligation
- Which? – Energy Company Obligation (ECO)
Other Support Available:
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