National Grid
Report problems with the gas network or raise a complaint about gas supply issues.
- Phone
- 0800 111 999
- Website
- nationalgrid.co.uk
Overview
National Grid operates parts of the gas and electricity transmission network. For gas emergencies always call 0800 111 999.
Need help understanding your rights?Learn more about your energy rights.
View your rightsIf your complaint isn’t resolved
If National Grid can’t resolve your complaint, you can take it — free of charge — to an independent body:
Key information
- Coverage
- Great Britain
Relevant legislation: Consumer Rights Act 2015.
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