Help with Your Bill If You’re on a Low Income
If you’re struggling to pay your Council Tax, there are several ways you may be able to reduce your bill, such as a single person discount, exemptions, or other reliefs. This article focuses specifically on the Council Tax Reduction (CTR) scheme, also known as Council Tax Support, which is a local government programme designed to help people on a low income or claiming certain benefits lower their Council Tax payments.
What Is Council Tax Reduction?
Council Tax Reduction gives you a discount on your Council Tax bill. In some cases, your bill could be reduced by up to 100%, meaning you may not have to pay anything.
You can apply whether you:
- Are unemployed or working.
- Own or rent your home.
- Live alone or with others.
- Receive benefits or have a low income.
Who Runs the Scheme?
Each local council is responsible for managing its own Council Tax Reduction scheme. This means:
- Eligibility criteria can vary depending on where you live.
- The amount of help you receive will depend on your local authority’s rules.
- You must apply through your own council, not a central government service.
You can find your local council and apply at: gov.uk/apply-council-tax-reduction
Who Can Apply?
You may be eligible if one of the following apply:
- You’re on a low income, either from work or benefits.
- You receive Universal Credit, Income Support, Jobseeker’s Allowance (JSA), Employment and Support Allowance (ESA), or Pension Credit.
- You have children or dependants living with you.
- You or someone in your home has a disability.
- You have limited savings (usually under £16,000 unless you’re receiving Pension Credit Guarantee Credit).
Eligibility is also based on your household circumstances, including:
- Your total income and savings.
- Your partner’s income and savings (if you live with a partner).
- The number and ages of people living in your home.
- Any other adults (non-dependants) living with you.
Other Adults in Your Home
If you live with other adults who are not your partner or dependants, such as grown-up children or friends, your entitlement to Council Tax Reduction may be reduced. This is because these adults are expected to contribute toward the Council Tax bill.
How to Apply
To apply, you should:
- Contact your local council directly or visit their website.
- Complete their application form, either online or by post.
- Submit supporting documents, such as:
- Proof of income and benefits.
- Identification.
- Housing details (tenancy agreement or mortgage information)
- National Insurance number.
If you already receive Housing Benefit or Universal Credit, you may still need to apply separately for Council Tax Reduction, as it is not automatically included.
After You Apply
Once your application is assessed, your council will let you know whether you qualify and how much your bill will be reduced. If successful, the reduction is usually applied directly to your Council Tax account.
If your circumstances change at any point, such as a change in income, household size, or benefits, you must inform your local council, as this could affect the amount of support you’re entitled to.
If You’re Not Eligible
If you do not qualify for Council Tax Reduction, there are other ways to reduce your bill. You might be eligible for:
- A single person discount (25%) if you live alone.
- Discounts or exemptions if someone in your home has a severe mental impairment.
- Student exemptions.
- Carer discounts.
- Exemptions for certain unoccupied or empty homes.
You can learn more at: gov.uk/council-tax/discounts-for-occupied-homes
Council Tax Reduction can significantly reduce the financial pressure on those with low incomes or claiming benefits. It’s worth checking if you’re eligible, even a small reduction could make a big difference. Since each council runs its own scheme, it’s important to apply through your local authority and provide all necessary information.
If you need help with the application or understanding your entitlements, local advice services and welfare support teams can often assist.
Beyond Council Tax Reductions, there may be other ways to lower your household costs and make your home more comfortable.
Don’t Forget
If you’re eligible for support with Council Tax, on a low income, or receiving certain benefits, you might also qualify for energy-saving improvements through schemes like ECO4 or the Great British Insulation Scheme. These government-backed programmes offer free insulation, heating upgrades, and more to help reduce energy bills and keep your home warmer.
Checking your eligibility is quick, free, and could make a real difference to your household budget.
People Also Asked
How do I get Council Tax Reduction in the UK?
You can apply online, by filling in a form, or sometimes by phone. Visit your local council’s website through GOV.UK to find out how to apply. If you live with a partner, only one of you needs to make the application.
Who gets 50% Council Tax Reduction?
You’ll get 50% off your Council Tax if everyone in your household is “disregarded” (for example, students or people with severe mental impairment). You’ll get 25% off if you live alone or if everyone else in your home is disregarded. You can get 100% reduction if all adults are full time students.
What happens if you don’t earn enough to pay Council Tax?
If you can’t afford Council Tax, contact your local council immediately. You may qualify for Council Tax Reduction or a payment plan. Missing payments can lead to reminder notices, a court order, or deductions from benefits or wages, though prison is extremely rare.
Do over 70s pay Council Tax?
There’s no automatic exemption based on age, but if you or your partner have reached State Pension age, you may qualify for Council Tax Reduction (CTR) under the pension-age rules, depending on your income and circumstances.
Does PIP give me a Council Tax Reduction?
If you receive the daily living or mobility component of Personal Independence Payment (PIP), you may be entitled to a discount on your Council Tax. The amount varies depending on your local council and the rate of PIP you receive.
Does Council Tax affect your credit score?
No, Council Tax payments do not appear on your credit report and don’t affect your credit score. However, if the debt is passed to bailiffs or taken to court, this could affect your financial situation in other ways.
How far back can Council Tax be chased?
In England and Wales, councils can pursue unpaid Council Tax for up to six years, while in Scotland the limit is 20 years. Once a liability order is granted, the debt can be enforced indefinitely. If in arrears, seek advice from Citizens Advice or National Debtline.
Is Council Tax based on income?
Council Tax is mainly based on your property’s valuation band, but discounts and reductions are available if you’re on a low income or live alone.
Do people get away with not paying Council Tax?
Non-payment isn’t a criminal offence, but serious arrears can lead to court action. In extreme cases, a person can be sent to prison for refusing to pay after other enforcement options have failed, though this is very rare.
Who is exempt from paying Council Tax in the UK?
Certain people are “disregarded” when calculating Council Tax, which can reduce your bill or give a full exemption. This includes students, apprentices, student nurses, diplomats, live-in carers, those under 18, and people who are severely mentally impaired. If everyone in the household is disregarded, you may get 100% off; if only one adult is counted, a 25% discount usually applies.
Useful Resources:
- Apply for Council Tax Reduction
- Universal Credit
- Income Support
- Employment and Support Allowance (ESA)
- Pension Credit
- Find Your Local Council
- Housing Benefit
- Apply for Council Tax Reduction
- How Council Tax works
Cost of Living Support Available:
- Household Support Fund (England)
- Cost of Living Payments
- Support for Mortgage Interest (SMI)
- Mortgage Guarantee Scheme
- Council Tax Reduction
ECO4 Support Available:
- Department for Business, Energy & Industrial Strategy, Energy Company Obligation
- Ofgem Energy Company Obligation (ECO4) Guidance: Delivery V1.1
- Ofgem Energy Company Obligation (ECO)
- UK Government, Help from your energy supplier: the Energy Company Obligation
- Which? Energy Company Obligation (ECO)
Other Support Available:
Did this advice help?
Help us improve our website. Your feedback will help us give millions of people the information they need.
