Ofgem
The energy regulator. Handle complaints about your energy supplier and ensure they treat you fairly.
- Helpline
- 020 7901 7000
- Website
- ofgem.gov.uk
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Energy Ombudsman
Resolve complaints between consumers and energy companies quickly and fairly.
- Helpline
- 0330 440 1624
- Website
- energyombudsman.org
Citizens Advice
Free, independent and confidential advice on your consumer rights, including energy and gas complaints.
- Helpline
- 0808 223 1133
- Website
- citizensadvice.org.uk
Scottish Power
Information on how to raise a complaint with Scottish Power and what to do if you’re not satisfied with their response.
- Helpline
- 0800 027 0072
- Website
- scottishpower.co.uk
National Grid
Report problems with the gas network or raise a complaint about gas supply issues.
- Helpline
- 0800 111 999
- Website
- nationalgrid.co.uk
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How to Make a Complaint