This page brings together seven of the biggest energy supplier support offers available right now. Whether you’re with British Gas, EDF, E.ON, OVO, Octopus, ScottishPower, or Utilita, there may be a scheme designed to help you.
British Gas Energy Support Fund
Support for Arrears and Energy Efficiency
British Gas offers financial support for customers experiencing hardship, including grants to clear arrears and help with long-term energy costs. The fund is open to both prepay and credit meter customers, and you don’t need to be receiving benefits to apply.
E.ON Next Energy Fund
Grants, Appliances, and Tailored Support
The E.ON Next Energy Fund provides support for customers in financial difficulty. This includes help paying off existing debt, access to energy-efficient appliances, and advice on keeping future bills manageable.
EDF Customer Support Fund
Debt Matching, Smart Tools, and Free Electricity
EDF’s Customer Support Fund helps reduce or clear arrears and includes additional perks like free weekend electricity and energy advice tools. Support is available for both credit and prepayment customers.
Octopus Energy Support
Flexible Payments and Real Human Help
Octopus offers a range of support, from interest-free repayment plans and emergency top-ups to Warm Home Discount applications. If you’re struggling, they encourage you to reach out early — there’s no penalty for asking for help.
OVO Energy’s Power Move
Save Energy, Get Rewarded
OVO’s Power Move rewards customers for shifting energy usage outside peak hours — with real bill credits and prize draws. The programme is available through the OVO app for smart meter users and includes extra support options for vulnerable households.
Utilita Energy Hubs
Local, Face-to-Face Energy Advice
Utilita’s Energy Hubs are walk-in centres where customers (and non-customers) can get personal advice, manage their accounts, and access community resources. Many Hubs also serve as warm spaces during winter.
ScottishPower Hardship Fund
Help with Energy Arrears and Payment Plans
ScottishPower’s Hardship Fund supports customers with overdue bills. If you’re on a low income or receiving certain benefits, you may qualify for a partial or full account credit to help you get back on track.
Need More Than Just Supplier Support?
If you’re struggling with high energy bills, use our eligibility checker to see if you qualify for free energy-saving home upgrades.
Government-backed schemes include:
- ECO4:Energy Company Obligation Provides free insulation, heating system upgrades, or boiler replacements to improve your home’s efficiency and cut bills long-term.
- GBIS:Great British Insulation Scheme Offers funding for loft, cavity wall, or roof insulation, especially if your home is hard to keep warm.
These schemes are designed to lower your energy costs for good, not just provide short-term relief. Check your eligibility today and find out what support your home could be entitled to.
These supplier funds and schemes aren’t one-size-fits-all, but they are designed to help real people facing real challenges. Whether it’s clearing arrears, reducing your usage, or just getting advice without judgment, help is out there.
Explore your supplier’s options and take the first step toward getting the support you deserve.
ECO4 Support Available:
- Department for Business, Energy & Industrial Strategy – Energy Company Obligation
- Ofgem – Energy Company Obligation (ECO4) Guidance: Delivery V1.1
- Ofgem – Energy Company Obligation (ECO)
- UK Government – Help from your energy supplier: the Energy Company Obligation
- Which? – Energy Company Obligation (ECO)
Other Support Available:
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