How do I take a company to the small claims court?

You take a company to small claims by making a claim through Money Claim Online on GOV.UK — a process designed to be used without a solicitor.
It’s usually a last resort, after you’ve complained in writing and tried any relevant ombudsman.

The steps in brief

First, send a clear “letter before action” giving the company a deadline to pay. If they don’t, start your claim online, pay the court fee (which depends on the amount), and set out what you’re owed and why with your evidence. Many cases settle once a claim is issued. The small claims track handles most straightforward money disputes.

Learn more

See our step-by-step guide, how to take a company to court, and our letter templates.

Sources

GOV.UK (Make a court claim for money; Money Claim Online); Citizens Advice.
Reviewed: 3 September 2026.